TERMS & CONDITIONS

THE FINE (WINE) PRINT
This website is owned and operated by Leaandy Pty Ltd. (“Hidden Creek Wines”, “us” or “we” or “our”), ABN 75 255 391 795, Wine Producer License No. 182815.

Name of Licensee – Leaandy Pty Ltd as Trustee for Leaandy Williams Trust, 2271 Eukey Road Ballandean QLD 4382. Phone No. 07-46841383

ACCEPTANCE OF TERMS & CONDITIONS

By accessing and using our Website or by placing an order through our Website, you agree that you will be subject to and will comply with these terms and conditions (including our privacy policy). We reserve the right to amend these terms and conditions at any time without notice. This could mean that the terms and conditions applicable to future orders are different and as a result we recommend you read these each time you order.
RESPONSIBLE SERVICE OF ALCOHOL
To order from Hidden Creek Wines you must be 18 years of age or over. If buying wine as a gift, the recipient must also be at least 18 years of age. We reserve the right to refuse delivery if you or the recipient are unable to produce a valid form of identification.

By placing an order with us you:

  • confirm that you are at least 18 years of age;
  • acknowledge that it is against the law to sell or supply alcohol to, or obtain alcohol on behalf of, a person under the age of 18 years; and
  • warrant that you are not obtaining alcohol on behalf of a person under the age of 18 years.

YOUR ORDER

Risk and title in the goods the subject of your order passes to you on delivery of the goods to the delivery address specified in your order. All fees and charges identified in these terms and conditions and all prices for the products include GST where applicable. Prices for products change from time to time and we do not provide any notice of these changes. Subject to these terms and conditions, once we have accepted your order, we will not change any prices that apply to the products in that order. Payment methods are either by Visa or Mastercard.

We reserve the right to accept or reject your order, in full or in part, for any reason, including if the requested product is not available, if there is an error in the price or the product description posted on the Website.

DELIVERY & RETURNS POLICY

We dispatch wines from the Hidden Creek Winery Ballandean QLD 4382 within 2 working days of receipt of order. Customers will be notified once wine has been dispatched. Anticipated delivery time within 7-10 working days, however we cannot guarantee any specific delivery date. Most orders will be delivered to your door, however in some regions delivery may be made to your local agent.
No returns/refunds on incorrect items ordered. Please ensure you order carefully. Our Returns Policy includes the rights you have under Australian Consumer Law.

Should any wine be faulty or damaged in transit, please contact the cellar door as soon as practicable to arrange a replacement or credit.
Currency of transaction is Australian Dollars only. Our online shopping cart at www.hiddencreek.com.au uses secure socket layer (SSL) 128 bit encryption for credit card processing and is administered by CommBank.

WEBSITE CONTENT
Copyright in all materials appearing on this website is, except where noted to the contrary, the property of Hidden Creek Wines and must not be reproduced, in whole or in part, except as permitted under the Copyright Act 1968 (Cth) or other applicable laws, or for any purpose expressly permitted by us.

We do not represent that any information (including any file) obtained from or through this website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. We are not liable to you for any loss or damage in relation to any such virus, fault or defect.

You agree that the entire risk arising out of installation, downloading, use or performance of Hidden Creek Wines remains with you.  You also waive any and all claims that you may have against Hidden Creek Wines otherwise arising out of or in relation to your use of this website.

MISCELLANEOUS
Any photos, or other descriptions, of our products on our website are for illustration purposes only, and as such you should check the labels of the specific products for specific health and other disclosures prior to consumption.
If any provision of these Terms & Conditions is unenforceable or void either in whole or in part for any reason, then that provision (or part) is deemed to be deleted without in any way affecting the validity or enforceability of the remainder of this document.  The laws of Queensland govern this Contract.

You agree to indemnify, defend, and hold harmless each of Hidden Creek Wines, its officers, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs resulting from any violation of these terms and conditions by you or any other person accessing the Website.

WARRANTIES

You warrant that all information and data provided by you to us through the Website is true, accurate, complete and up to date, and, the person receiving the products at the delivery address or collecting the products on your behalf is authorised by you to do so and is at least 18 years of age, and, you have and will comply with all relevant laws relating to your use of the Website and your placement of any order to us.